Intelligent Neck Massager FAQ
How to Use Our Neck Massager
FAQs
Q: Is this rechargeable?
A: Yes. And comes with a cable. Recharges pretty fast. Glowing light will turn green when full recharged.
Q: I have a shoulder replacement and plate and screw in back can i use it
A: No. Do not use if you have metal implants.
Q: Why I don't feel the pulses much?
A: Moist your neck by wet paper towel or your wet hand. The current does not transfer well when your neck is dry and is much less effective.
Q: Where is it made?
A: It is Made in China.
Q: What about dental implants, can this device be used if I have dental implants?
A: Check with your dentist.
Q: What is the largest neck can it fit?
A: This neck massager has a U-shaped design, it bends, and can fit almost everyone.
Q: How does this compare to Neckology product?
A: The working principle and function are the same.
Q: Does this unit heat necessarily? I don't need the heat all the time.
A: The heat function can be managed separately. Just turn off the heating function by pressing the first button of the remote control.
Q: Can I sanitize the product after every use?
A: Of Course! Please only use a light damp towel for cleaning.
Q: Is it waterproof? Can I use it in the shower?
A: Unfortunately not, do not use in shower
Any questions, please email us at contacts@mmnulife.com. We appreciate our customers. Customer service is our No. 1 priority.